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YOUR PRIVACY MATTERS

Privacy, handled
with care.

Your trust matters. This policy explains how information may be collected, used, and protected when you visit MaanSetu with Subrata or contact us about emotional well-being services.

Effective date: 14 October 2026

This Privacy Policy applies to the MaanSetu with Subrata website and enquiries made through it. It describes our intended approach to personal information. Actual information handling depends on the website features and services in use.

01

Information We May Collect

When you visit our website or contact MaanSetu with Subrata, you may choose to provide your name, contact details, appointment enquiries, messages, and information you voluntarily share.

Basic technical information may also be collected by your browser, hosting provider, or website tools. Please share only information necessary for your enquiry and avoid submitting highly sensitive personal information through a general contact form.

02

How Information Is Used

Information you provide may be used to respond to questions and appointment enquiries, communicate about requested services, coordinate appointments, maintain website functionality, and meet applicable legal obligations.

Enquiry information is not intended for unrelated marketing without an appropriate legal basis or consent where required.

03

Confidentiality and Emotional Well-being

MaanSetu aims to provide a respectful environment in which people can ask questions and seek support. Information shared during a professional session should be handled with care and in accordance with applicable professional and legal obligations.

Confidentiality is not absolute. Disclosure may be required or permitted by applicable law, including certain safeguarding or immediate-safety circumstances.

A website enquiry, email, or WhatsApp conversation should not be assumed to have the same confidentiality protections as a formal professional session. Ask about the applicable arrangements before sharing sensitive information.

04

When Information May Be Shared

Information may be processed or shared when reasonably necessary to respond to your request, operate the website or communication services, comply with valid legal requirements, protect a person's safety where legally justified, or address security incidents and legal claims.

We do not claim that information is never shared. Any handling or disclosure should be subject to applicable law and appropriate safeguards.

05

WhatsApp, Social Media and External Links

This website may link to WhatsApp, Instagram, Facebook, YouTube, LinkedIn, Google services, or other external platforms.

When you use an external service, that provider may collect or process information under its own privacy policy and settings. MaanSetu does not control the privacy practices of those external platforms.

06

Cookies and Website Analytics

The website or its hosting and integrated services may use cookies, local storage, or similar technologies to support functionality, security, preferences, or analytics.

The technologies actually used depend on the website configuration. We do not claim that analytics, advertising cookies, or tracking tools are active unless they have been implemented.

You can manage cookies through your browser settings. Disabling certain cookies may affect website features.

07

Data Security and Retention

Reasonable safeguards should be used to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website or electronic communication method can be guaranteed to be completely secure.

Information should be retained only as long as reasonably necessary for its purpose, subject to applicable legal, professional, and record-keeping obligations. Actual security measures and retention procedures depend on the systems and practices in place.

08

Your Privacy Choices and Rights

Subject to applicable law, you may request information about personal information associated with your enquiry, ask for correction of inaccurate details, or request deletion where appropriate.

Some records may need to be retained to meet legal or professional obligations. We may need to verify your identity before acting on a request.

09

Children and Young People

If an enquiry concerns a child or young person, information should be shared by an appropriate person and handled with particular care. Applicable consent, safeguarding, and professional requirements may apply.

10

Changes to This Policy

This policy may be updated when website features, information practices, or legal requirements change. The latest version will be published on this page with an updated effective date.

QUESTIONS ABOUT PRIVACY?

We're here to listen.

If you have a question about this policy or wish to raise a privacy concern, please contact MaanSetu through the official contact page.

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